Arcbet24 believes that the majority of players enjoy the experience of betting in a responsible manner. However, a small number of players might have a harmful impact from gambling.
If you or someone you know has a gambling problem we advise you to consider assistance from the below recognised organisation:
https://gamblingtherapy.org/ Fill your query in contact support link mentioned below |
Betting problems might have a negative impact on the player’s friends and family. If you are concerned that one of your friends or family members has gambling issues, the following are some signs of such issues:
1) Uncontrolled spending
2) Lying about gaming behavior
3) Constantly borrowing money or even stealing
4) Lost interest in hobbies or has abnormal situations
5) Neglects work or studies
In cases such as the above or other special cases, we highly recommend you have the courage to contact and seek help from your Friends and Family. Sharing about the problems can help you get the correct guidance and emotional support.
If you need to talk with somebody about the betting problem, you can contact our Customer Care. Our agents are available to help guide you through the issues you may be facing.
You may reach out to us at the below-mentioned details
1) Live Chat
2) Email: help@arcbet24.com
Tools to help you
Self exclusion
a. What is Self Exclusion?
Arcbet24 provides a Self-Exclusion option that allows players to close their account for a specified period temporarily. During this period, players cannot bet or play games, although players can still log in to withdraw any remaining balance. Please be noted that accounts cannot be re-enabled until the time period is concluded.
b. How to apply for self Exclusion
Please send a detailed explanation attached to the link below
Arcbet24 - Contact Us
c. I want to close my account
If you would like to have your account closed or deactivated, kindly contact our Customer Care for help. Customer Care will proceed with an identity verification process, after which your request will be forwarded to the relevant department.
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